Surface Pro Pressure Washing, LLC (“we,” “us,” or “our”) provides residential and commercial pressure washing services in North and South Carolina. By scheduling service, requesting a quote, or using our website, you agree to these Terms & Conditions.

These terms are designed to protect both you (the customer) and our business by clearly outlining expectations, responsibilities, and limitations.

📅 Scheduling & Appointments

All appointments are scheduled based on availability.
Arrival times are approximate and may vary due to weather, traffic, or job conditions.
Customers must ensure we have safe and reasonable access to the work area.
If we arrive and cannot perform the service due to access issues, a trip fee may apply.

💳 Pricing & Payment

Quotes are based on the information provided by the customer.
Final pricing may change if the actual condition or size of the job differs from the description.
Payment is due upon completion unless otherwise agreed in writing.
We accept cash, card, or digital payment methods.
Unpaid invoices may incur late fees.

🏠 Property Condition & Customer Responsibilities

Before service, the customer agrees to:

Remove fragile items, furniture, decorations, or obstacles from the work area.
Ensure all windows and doors are fully closed.
Notify us of any pre-existing damage, loose siding, failing paint, or sensitive surfaces.

We are not responsible for:

Pre-existing damage
Loose, failing, or improperly installed materials
Water intrusion caused by faulty seals, cracks, or openings in the structure

⚠️ Risks & Limitations

Pressure washing involves high-pressure water and cleaning solutions. While we take every precaution, the customer acknowledges:

Some stains (rust, oil, oxidation, artillery fungus, etc.) may not fully come off.
High-pressure cleaning may reveal imperfections previously hidden by dirt or algae.
Soft washing uses chemicals that may temporarily affect plants or landscaping if not properly watered before/after service.

We are not liable for:

Damage caused by weak or deteriorated surfaces
Damage resulting from customer failure to follow preparation instructions
Damage caused by uncontrollable environmental factors

🌧️ Weather Policy

We may reschedule services due to:

Heavy rain
Lightning
Extreme temperatures
Unsafe working conditions

We will notify you as soon as possible if rescheduling is necessary.

🧪 Chemicals & Environmental Safety

We use industry-standard cleaning solutions designed for exterior surfaces. Customers should keep pets and children away from the work area until surfaces are dry.

📸 Photos & Marketing

We may take before-and-after photos for documentation and marketing purposes. No personal information or identifying details will be shared. If you prefer not to have photos used, please notify us before service.

📅 Cancellations & Rescheduling

Cancellations within 48 hours of the appointment may incur a fee.
No-shows may be charged a trip fee.
We allow free rescheduling with reasonable notice.

🛡️ Liability & Warranty

We guarantee workmanship quality but do not guarantee removal of all stains.
We are fully insured; however, our liability is limited to the cost of the service performed.
We are not responsible for indirect, incidental, or consequential damages.

🌐 Website Use

By using our website, you agree not to:

Copy or misuse content
Attempt to access restricted areas
Use the site for unlawful purposes

All website content is owned by Surface Pro Pressure Washing, LLC.

📞 Contact Information

If you have questions about these Terms & Conditions, contact us:

Surface Pro Pressure Washing, LLC

Loris, SC

Email: david@surfacepropressurewashing.net

Phone: 803.609.8478

Privacy Policy

Surface Pro Pressure Washing, LLC**

Last updated: 03/13/2026

🔒 Introduction

Surface Pro Pressure Washing, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a quote, or use our services.

By using our website or submitting information to us, you agree to the practices described in this policy.

📝 Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Phone number
Service address
Details about your property or requested services
Messages submitted through our contact forms

B. Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

IP address
Browser type
Device information
Pages visited
Time spent on the site

This information helps us improve our website and user experience.

C. Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

Improve website performance
Analyze traffic
Remember your preferences

You can disable cookies in your browser settings.

📦 How We Use Your Information

We use your information to:

Provide quotes and schedule services
Communicate with you about appointments
Improve our website and customer experience
Send updates or promotional messages (only if you opt in)
Maintain business records and comply with legal obligations

We do not sell your information to third parties.

🤝 Sharing Your Information

We may share your information only in the following situations:

Service Providers: Companies that help us operate our business (e.g., scheduling software, payment processors, email services).
Legal Requirements: If required by law, court order, or to protect our rights.
Business Operations: If we ever sell or transfer part of our business, customer information may be included.

We never share your information for unrelated marketing purposes.

💳 Payment Information

If you pay online or via invoice, payment details are processed securely through trusted third‑party payment processors. We do not store your full credit card information on our website or servers.

🛡️ Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

👶 Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect information from children.

🌎 Links to Other Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version.

📞 Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Surface Pro Pressure Washing, LLC

Loris, SC

Email: david@surfacepropressurewashing.net

Phone: 803.609.8478